Sometimes it might be useful to know how to do a "factory reset" of both the Powerpack and the pedal sensor. This erases any old Bluetooth information and gives you a fresh start to do the pairing if you are having any issues.
Note that a factory reset will also un-pair your phone and reset any custom riding mode you may have set up.
- On the Powerpack: turn it on and then press the button 5 times consecutively and fast.
- On the pedal sensor: place it on a flat surface and tap it 5 times. Make sure to hear a beep after each tap. If successful, you will see a red blinking light (warning you it will reset) and the sensor will then go to shipping mode. Connect a micro-USB cable to revive it and it's ready for a new pairing. Some units are already shipping with a newer firmware where it's not necessary to connect after factory reset.